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Innovating for Drivers with Habit Based Scoring

Innovating for Drivers with Habit Based Scoring

We believe our drivers are some of the most professional in the industry. As such, we also believe they should be rewarded for their work as professional drivers. But when it comes to bonus programs the results are often too easily affected by factors outside of the driver's control. Drivers may be doing everything correctly, but weather or terrain might cost them a better bonus by lowering their fuel score despite their best efforts.

We wanted to reward our drivers for the work they do, not just the MPG they achieved. This idea lead to an overhaul of our scorecard program and earned us recognition as a CCJ Innovator.

In the past, fuel scores were largely based on average miles per gallon achieved. We took into account many external factors, such as truck specs, load weight, topography, wind speed, and more - giving point credits accordingly. It was a good effort, but inaccurate or missing data resulted in skewed and inconsistent results. Furthermore, our results-oriented scoring system made it difficult to pinpoint specific areas for driver improvement. We needed more actionable data to give our drivers.

New technology, in part with fleet-wide SmartDrive systems, now allows us to support our drivers in ways that simply weren’t possible before.

Enter habit-based fuel scoring.

Now fuel scoring can be directly based on driving habits by utilizing data collected from the truck and SmartDrive systems. We are able to look at how drivers actually perform in several areas pertaining to fuel mileage such as:

  • Smooth Driving – Rewards drivers for gentle, easy handling of the truck.
  • Space Management – Are drivers leaving plenty of room for themselves to operate?
  • Speed Management – Gives credit to those who look for opportunities to reduce top speeds when schedules allow.
  • Throttle Usage – Gauges how drivers use the accelerator when taking off, maneuvering through towns, or when driving at interstate speeds.

These practices have proven to result in better overall fuel performance, and they align with safe driving practices as well.

By being able to focus on driver behaviors, we can give them useful, actionable feedback that lets them see where they can make improvements. It puts the driver in direct control of their scorecard results.

To read more about the program, check out the article on CCJ.

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