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Low Turnover at Nussbaum

8 Reasons Drivers Stay at Nussbaum

Transport Topics recently reported the 2012 Driver Turnover stats. According to the American Trucking Association, driver turnover rates ranged between 82% (for small fleets) and 98% (for large truckload carriers). *

We’re proud to say that during the same timeframe, turnover at Nussbaum was less than 30%. If you are looking for a truck-driving job, this fact should get your attention: drivers who join Nussbaum, stay.

After some reflection by our team, here are 8 reasons we believe drivers find their home here at Nussbaum.

1) SURPRISES ARE FOR BIRTHDAYS, NOT CAREERS.
We follow a full-disclosure recruiting philosophy that means we’re going to tell you about the good, the bad and the ugly. Yes, you may have to travel to less desirable locations. You will spend time away from home. You may have to wait for loads. Your weekends may not always fall on Saturday & Sunday.

In our experience, if we are completely honest about what the job entails and there are no false expectations, drivers are more likely to stay.

2) COMPETITIVE PAY. PERIOD.
Nussbaum’s driver pay scale is always slightly above average, allowing us to demonstrate our commitment to drivers, while keeping our pricing competitive and everyone busy.

3) “CUSTOMER SERVICE” IS ANOTHER NAME FOR “DISPATCH.”
When surveyed, our drivers ranked “my relationship with my driver manager” as their number one priority in staying with the company, adding comments such as “my driver manager is approachable” and “they work with me.”

At Nussbaum, we think about our operations team as the customer service department for drivers. All team members, not just operations, participate in monthly customer service trainings.

4) WE ARE VERY PICKY ABOUT HIRING.
It’s not easy to get a driving job at Nussbaum. In addition to passing DOT requirements and CSA scores, we are looking for drivers who are a good fit for our culture. Integrity is a requirement of the job. Those who don’t have it need not apply. We also work to find drivers who match our lanes of travel.

5) HOME TIME IS EARNED AND HONORED.
We understand how hard our drivers work and respect their time at home. If drivers have a particular home time request, we do our best to accommodate it. If we promise to get a driver home, we will. Also, our fleet is well maintained which means breakdowns are a rare occurrence.

6) IT’S FUN.
We want drivers to be engaged with the rest of the company and have numerous opportunities for them to get involved. From safety trainings and programs like “Nussbaum’s Biggest Loser Contest” to our Facebook page and driver newsletter, drivers can connect and contribute.

7) THE DOOR IS WIDE OPEN.
Many companies talk about an “open door” policy, but we hear striking contrasts when a driver compares Nussbaum to past employers. Here, drivers are co-workers who can address concerns and ask questions all the way up to the top desk. Brent Nussbaum enjoys receiving feedback from drivers and always appreciates the visit.

8) DRIVERS ARE PAID MORE FOR PERFORMANCE.
Our Driver Excelerator Program is not your average bonus program. Drivers can earn quarterly cash bonuses over $1,500 for their individual performance. Standards are tied to Operations, Fuel and Safety. Performance is monitored and measured. Drivers are able to see their progress and receive training.

* Source: http://www.ttnews.com/articles/basetemplate.aspx?storyid=31478

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